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Get Support

Free 24-hour Support Services

If you need help or advice you have lots of options:

  • If you can wait to see your GP they can help you find the best service for you
  • If you are under a mental health team follow your care plan if you have one, and call your care co-ordinator (or speak to a duty worker) during office hours
  • There are various local and national support services you can contact (see below).

If you need help or support using Beth, please email beth@slam.nhs.uk

NHS COVID-19 Information

Get the latest NHS information and advice about coronavirus (COVID-19)

Website: Latest NHS Information

Local Support

South London and Maudsley NHS Foundation Trust mental health support line 0800 731 2864 for anyone in Southwark, Lambeth, Lewisham or Croydon. Calls will be answered by a nurse who can give advice on mental health, medication and accessing services

Solidarity in a crisis 0300 123 1922, or text 07595 864 103 or email outofhours-solidarity@certitude.org.uk. Free emotional support for people living in Lambeth, Southwark and Lewisham. The service is run by peer supporters who have their own experience of facing and overcoming crisis. Mon to Fri 6pm – 12 midnight, and Sat & Sun 12 midday – 12 midnight

Mind & Body Programme at King's Health Partners.  

Integrating mental and physical healthcare services has the potential to vastly improve the care that patients receive. 

Website: Mind & Body Programme 

National support

The Samaritans 116 123 is a national service (and you don't have to be suicidal to call for support)

Childline 0800 1111 or chat online to a counsellor. A free confidential line for children & young people (you don’t have to give your name if you don’t want to)

FRANK 0300 123 6600 A free confidential helpline for anyone concerned about drug use. Chat online 2-6pm or read what to do if a friend or relative is having a bad reaction to a drug

NHS 111 call for urgent, but non-emergency advice

Emergency services 999 or find your nearest A&E

Every mind matters: now more than ever

While staying at home, it's important to take care of our mental wellbeing. The NHS has launched the Every Mind Matters campaign to provide advice on managing your mental health during COVID-19.

Whether you're worried about coronavirus, need advice on looking after children and young people or want ideas to tackle working from home, you'll find it on the Every Mind Matters website

Anxiety UK - charity providing support if you have been diagnosed with an anxiety condition.    Phone: 03444 775 774 (Monday to Friday, 9.30am to 10pm; Saturday to Sunday, 10am to 8pm). 

Website: www.anxietyuk.org.uk 

Bipolar UK - charity helping people living with manic depression or bipolar disorder. 

Website: www.bipolaruk.org.uk 

CALM  - the Campaign Against Living Miserably, for men aged 15 to 35. 

Phone: 0800 58 58 58 (daily, 5pm to midnight). 

Website: www.thecalmzone.net 

Men's Health Forum - 24/7 stress support for men by text, chat and email. Website: www.menshealthforum.org.uk 

Mind - promotes the views and needs of people with mental health problems. 

Phone: 0300 123 3393 (Monday to Friday, 9am to 6pm).

Website: www.mind.org.uk 

No Panic - voluntary charity offering support for sufferers of panic attacks and obsessive compulsive disorder (OCD). Offers a course to help overcome your phobia or OCD. 

Phone: 0844 967 4848 (daily, 10am to 10pm). Calls cost 5p per minute plus your phone provider's Access Charge.

Website: www.nopanic.org.uk 

OCD Action - support for people with OCD. Includes information on treatment and online resources. 

Phone: 0845 390 6232 (Monday to Friday, 9.30am to 5pm). Calls cost 5p per minute plus your phone provider's Access Charge 

Website: www.ocdaction.org.uk 

OCD UK - charity run by people with OCD, for people with OCD. Includes facts, news and treatments. 

Phone: 0333 212 7890 (Monday to Friday, 9am to 5pm) 

Website: www.ocduk.org 

PAPYRUS - young suicide prevention society. 

Phone: HOPELINEUK 0800 068 4141 (Monday to Friday, 10am to 10pm, and 2pm to 10pm on weekends and bank holidays) 

Website: www.papyrus-uk.org 

Rethink Mental Illness - support and advice for people living with mental illness. 

Phone: 0300 5000 927 (Monday to Friday, 9.30am to 4pm) 

Website: www.rethink.org 

SANE - emotional support, information and guidance for people affected by mental illness, their families and carers.  

SANEline: 0300 304 7000 (daily, 4.30pm to 10.30pm) 

Textcare: comfort and care via text message, sent when the person needs it most: www.sane.org.uk/textcare 

Peer support forum: www.sane.org.uk/supportforum 

Website: www.sane.org.uk/support 

YoungMinds - Information on child and adolescent mental health. Services for parents and professionals. 

Phone: Parents' helpline 0808 802 5544 (Monday to Friday, 9.30am to 4pm) 

Website: www.youngminds.org.uk 

Abuse (child, sexual, domestic violence) 

NSPCC - children's charity dedicated to ending child abuse and child cruelty. 

Phone: 0800 1111 for Childline for children (24-hour helpline) 

0808 800 5000 for adults concerned about a child (24-hour helpline) 

Website: www.nspcc.org.uk 

Refuge - advice on dealing with domestic violence. 

Phone: 0808 2000 247 (24-hour helpline) 

Website: www.refuge.org.uk 

Addiction (drugs, alcohol, gambling) 

Alcoholics Anonymous

Phone: 0800 917 7650 (24-hour helpline) 

Website: www.alcoholics-anonymous.org.uk 

National Gambling Helpline 

Phone: 0808 8020 133 (daily, 8am to midnight) 

Website: www.begambleaware.org 

Narcotics Anonymous 

Phone: 0300 999 1212 (daily, 10am to midnight) 

Website: www.ukna.org 

NHS SmokeFree

Website: https://www.nhs.uk/smokefree 

NHS Stop Smoking Treatments

Website: https://www.nhs.uk/conditions/stop-smoking-treatments

Stop Smoking London

Website: https://stopsmokinglondon.com 

Alzheimer's 

Alzheimer's Society 

Provides information on dementia, including factsheets and helplines. 

Phone: 0333 150 3456 (Monday to Friday, 9am to 5pm and 10am to 4pm on weekends) 

Website: www.alzheimers.org.uk 

Bereavement 

Cruse Bereavement Care 

Phone: 0808 808 1677 (Monday to Friday, 9am to 5pm) 

Website: www.cruse.org.uk 

Crime victims 

Rape Crisis - to find your local services phone: 0808 802 9999 (daily, 12pm to 2.30pm and 7pm to 9.30pm) 

Website: www.rapecrisis.org.uk 

Victim Support 

Phone: 0808 168 9111 (24-hour helpline) 

Website: www.victimsupport.org 

Eating disorders 

Beat 

Phone: 0808 801 0677 (adults) or 0808 801 0711 (for under-18s) 

Website: www.b-eat.co.uk 

Learning disabilities 

Mencap - charity working with people with a learning disability, their families and carers. 

Phone: 0808 808 1111 (Monday to Friday, 9am to 5pm) 

Website: www.mencap.org.uk 

For family, friends and carers

Perinatal Information & Support